Our services are not intended for children and we do not knowingly collect data relating to children.
Full name of legal entity: The Centre for MC
This version was last updated on 7 April 2021. Historic versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
For more information, you can read the section about our cookies’ usage.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier and title.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply to become a member of The Centre for MC;
- apply for our services;
- respond to invites to or subscribe to our events;
- log in to an account on our website;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a promotion or survey;
- give us feedback or contact us; or
- be introduced to our partners (third parties).
- Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. Please see the section on our cookies’ usage for further details.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
- Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data, although we will ask for your consent in any specific occasion we deem necessary. For instance, we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|To register you as a new customer/member||(a) Identity (b) Contact||Performance of a contract with you|
|To manage payments, fees and charges||(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications||(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us)|
|To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||(a) Identity (b) Contact (c) Technical||(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation|
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical||Necessary for our legitimate interests (to study how customers/members use our services, to develop them, to grow our business and to inform our marketing strategy)|
|To use data analytics to improve our website, services, marketing, customer relationships and experiences||(a) Technical (b) Usage||(a) Necessary for our legitimate interests (to define types of customers/members, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) (b) Consent|
|To make suggestions and recommendations to you about services that may be of interest to you. You will receive marketing communications from us if you have become a member of The Centre of MC and you have opted in to receiving that marketing.||(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications||Necessary for our legitimate interests (to develop our services and grow our business)|
|To put you in contact with third parties||(a) Identity (b) Contact||(a) Performance of a contract with you (b) Necessary for our legitimate interests (to develop our services, grow our business and fulfil services set out in your contract)|
|To manage the registration, reserve a place for you and to provide you with information about the event of ours that you registered to. Depending on whether you consented, to send you follow-up emails and invitations you to similar events you may be interested in||(a) Identity (b) Contact||(a) Performance of a contract with you (b) Necessary for our legitimate interests (to handle efficiently all the practicalities and aim at the best result for the events) (c) Consent|
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We place small text files called cookies on your hard drive that assist us in providing a more customised website experience. Cookies are used to collect information about how you use websites, such as information about your computer or device, web browser and operating system and their settings, the pages and content you see during your visit and when and for how long you do so, the next website you visit when you leave a website, etc.
Cookies can be distinguished in “Session” and “Persistent” depending on the time they remain stored on your device:
- Session cookies are stored on your device the moment you visit the website and are automatically deleted when you close your browser.
- Persistent cookies are stored on your device when you visit the website and remain stored after you close your browser. They will automatically be activated again when you open your browser and start surfing on the Internet. They will remain on your device until their expiration date or until you delete them.
Moreover, cookies can be distinguished in “First-party” and “Third-party” cookies depending on the website or the domain that installs the cookies.
- First-party cookies are cookies that are installed by the website that you visit.
- Third-party cookies are cookies installed by a different domain than the one the user visits. If you visit a website and a third company installs a cookie through this website, this will be a third party cookie.
In addition, there are cookies that are considered “Essential” if they are required for the regular operation and security of our website. They are essential, or “Strictly Necessary”, for the website to work properly and provide the services you request. For these cookies, we do not ask for your consent, but we just inform you about their presence on our website.
Other categories of cookies could be:
- “Preference or Functional” cookies that help personalize services by remembering your preferences and settings;
- “Analytics” cookies that measure how users interacts with website consent; and
- “Advertising” cookies that serve ads that are relevant to your interests.
In the table below, you can see the details of the cookies that we use.
|cookielawinfo-checkbox-functional||Others||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.|
|cookielawinfo-checkbox-necessary||Necessary||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.|
|cookielawinfo-checkbox-performance||Necessary||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.|
|cookielawinfo-checkbox-analytics||Necessary||This cookies is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category “Analytics”.|
|cookielawinfo-checkbox-advertisement||Necessary||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Advertisement”.|
|__cfduid||1 month||Necessary||The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.|
|AWSELB||Necessary||This cookie is associated with Amazon Web Services and is used for managing sticky sessions across production servers.|
|_ga||2 years||Analytics||This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.|
|_gid||1 day||Analytics||This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.|
|PBSECURESUSID||Functional||This cookie is set by the provider Podbean. This is a session cookie used to verify that the users are on secure sessions. It helps iin implementing audio files on the website.|
|_gat||1 minute||Performance||This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.|
|AWSELBCORS||5 minutes||Performance||This cookie is used for load balancing, inorder to optimize the service. It also stores the information regarding which server cluster is serving the visitor.|
- To accept all cookies being stored on your device.
- To accept only the necessary cookies and refuse analytics cookies.
You can set up or change your cookies’ preferences at any time by using our cookies consent tool (Manage consent).
You can also choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at the Site may be diminished and some features may not work as they were intended. To manage your cookie preferences through your browser, follow these links, depending on the browser you are using:
To opt out of being tracked by Google Analytics, visit http://tools.google.com/dlpage/gaoptout.
You may wish to visit http://www.allaboutcookies.org which contains comprehensive information on how to do this on a wide variety of desktop browsers.
We may share your personal data with the third parties set out below for the purposes set out in the table [Purposes for which we will use your personal data] above.
- Third-party service providers. Specifically we may share your data with:
- IT experts who provide services to us (e.g., system and website administration);
- Our database management software (Zoho) and cloud-provider (Dropbox and Google Drive).
- Trusts we use for payments, as well as the accounting software (Xero).
- Event management platforms (e.g. Eventbrite) that facilitate the organization of the event on our behalf. Those platforms collect information directly from you on our behalf, while we may also share with it your personal data (e.g., email address) in order for the platforms to perform their function; and
- Video conferencing applications. We may share your personal data to provide you with access to the online events operated by those applications (e.g., Hopin).
- Entities entitled under any applicable law. For instance, data protection or tax authorities, upon their request.
We require all third parties to respect the security of your personal data and to treat it in accordance with the Data Protection Laws. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Some of our third-party service providers are based outside the UK, including in the European Economic Area (EEA) and the United States, so their processing of your personal data will involve a transfer and storage of personal data outside the UK.
Whenever we transfer your personal data out of the UK, we ensure an essentially equivalent protection is afforded to it by implementing at least one of the following safeguards:
- We will transfer your personal data to countries that have been deemed by the Secretary of State to provide an adequate level of protection for personal data. Pursuant to the UK government’s announcement, our transfers of personal data from the UK to the EEA remain unrestricted.
- Where we use certain service providers who process data in countries that are not subject to adequate regulations under the UK GDPR as set out above, we may use specific contracts approved for use in the UK (Standard data protection clauses) which give personal data the essentially equivalent protection it has in the UK.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you
Under certain circumstances, you have the following rights under the Data Protection Laws in relation to your personal data:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of your personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data. You have the right to object where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data’s accuracy.
- Where our use of the data is unlawful but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Right to withdraw consent. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.